1. Professional skills/Soft-skills Trainer, ICA-CIA, Surat, Gujarat
Working as a Trainer in the soft-skills programmes(PDP, ISP & SEP). Task involves training students for Domestic as well as International job-placements & achieving the standards set in terms of placement. ICA-CIA is a nationally spread Organization that imparts, in technical collboration with the Annamalai University, Professional, Goverment recognized full-time courses in Accountancy, Stock Market & Networking/Hardware.
- In a span of half a year, 100% of the students trained under me & who applied for job got domestic placements.
- 2 students placed Internationally, namely in Dubai & Central Africa.
- Students hail from outside the city from varied places, having mearge exposure to Communication skills & Spoken Englsih.
- Successfuly been training them to shape their Personalities as needed by the Industry.
- Involves a constant upgradation of knowledge about the subject’s dynamics so as to keep the students updated.
- Innovation is the key to success here, so newer & newer methods have to be constantly developed.
2. Faculty, Economics, Higher Learning Commerce institute, Surat, Gujarat. (June 2010- currently working)
Working as the Faculty of Economics. Higher Learning Commerce institute was previously known as Master Academy, has been in the field since last 12 years. It is a well-known institute & imparts coaching for 11th std & H.S.C. of G.S.H.E.B. students, BBA & B. Com. Students.
- Role involves teaching Economics with conceptual clarity rather than making students cram.
- Requires regular in-the-class debates & discussions to ensure the students are well aware of the Economic dynamics in the outside world.
- Using creative teaching tools especially Diagrammatic representation is very much needed.
- Sucessfuly been teaching & producing excellent results with highest scorers getting 90-95% marks in Economics paper.
3. Customer Service Executive, Pragati Entreprises, Surat, Gujarat. (April 2010-Mid May 2010)
Worked as a BPO Executive in an International Call-centre. Processing was in Ontario, Canada. Pragati Entreprises is a well-established Organization spread in Ahmedabad in the field of Consultancy, BPO & Web development services.
- Role involved achieving sales targets by calling prospective customers in Ontario, Canada. Worked in night shift as a full-time employee.
- Required excellent Voice & Accent capabilities & skills. Successfuly worked there for 1,15 months.
- Initially was as a trainee, no sales target put.
- Sales campaigns included Mobile’s sales- Bell & Solo mobility, Insurance products & Mortgage loans.
